Terms and Conditions

1. This promotional vacation package may be offered throughout the United States and elsewhere, however, it is void where prohibited by law and is not directed to residents in any state in which a registration of the timeshare plan is required but in which registration requirements have not yet been met. Names and addresses obtained from this promotion may be used for the purpose of soliciting sales of vacation ownership plans.

2. The vacation packages presented are offered to married and cohabitating couples or legally single women, between the ages of 30 and 70 for international trips and 25+ for domestic trips, at time of travel. Married and cohabiting couples must travel and attend the presentations together. Under certain circumstances with some of our destinations, qualified single males may also travel on our vacations. Couples must have a minimum household income of $50,000 per year. Singles must meet income qualifications on their own. Full-time students DO NOT QUALIFY. Some locations require additional qualifications. Guest(s) must attend an approximately 90 – 120-minute, courteous, informative resort sales presentation. Participant(s) must bring two forms of identification for accommodations check-in and at the presentation; Participant(s) must present a valid Driver’s License, State Issued ID, Military ID or Passport. Guest(s) must show a Major Bank Issued Credit Card for ID purposes and hotel taxes (AMEX, Discover, Visa, or Master Card). A prepaid or secured Credit Card or Debit/Check Card is Not a Credit Card but can be used to pay for package and/or incidentals. If married or cohabitating, both partners must attend the sales presentation together. Married and cohabitating couples must provide proof of the same address and living together, or proof that they are married. No refunds will be given for no-shows and early checkouts. Participant(s) in the promotion who do not meet the qualifications set forth above, including those who fail to attend the sales presentation or at time of check-in for the presentation are found to Not Qualify, will not receive a refund, and will have their Credit/Debit card charged the full Rack Rate, per night, plus an additional night, depending on time of year, plus all applicable taxes and administrative costs. There is a per night reservation processing fee associated with this promotion. Taxes of $10 – $20 per night are due at the time the resort makes contact to confirm or in some case due at check-in. The accommodations are in a standard room and is good for 4 travelers of any age at domestic locations. Upgrades and extras are available for a fee, at the time of reservation. Changes to existing reservations and special holiday fees will apply at time of reservation or change. Cancellations must be received within 14- days of check-in to avoid loss of destination.

3. This vacation offer is designed for couples and families traveling together for recreational and vacation purposes, not to exceed a maximum of 4 people per offer, excluding “all-inclusive” destinations. Additional accommodations as well as extra nights may be purchased to accommodate larger families in excess of 4 people. Not all destinations provide accommodations for 4 people. Additional costs associated with certain accommodation locations are imposed by the sponsoring resort property. NO PETS allowed in resort accommodations or affiliated accommodation facilities.

4. This special offer is limited to one per household or family. Group travel is prohibited and is considered two or more couples/families traveling together or separately arriving on the same or alternate date or staying at the same or different accommodation facility using this discounted accommodation package. These special discounted accommodations packages CAN NOT be used for business travel/use. Attempting to use the package for business purposes/travel will invalidate the package offer and all monies paid will be forfeited.

5. All room accommodations are in a standard hotel, unless the package specifies a specific property (depending on type of accommodations package purchased) in the resort area and are all subject to the availability of FVG room allotments. Accommodations may be upgraded at a special rate and additional rooms, or nights may be purchased at the time of booking (based on availability). Rates may vary by season; alternative seasons are referred to as “peak/holiday seasons” – additional surcharges may apply. Family Vacation Getaways reserves the right to substitute different premier resort destination or hotel accommodations in accordance with room resort availability during peak periods, conventions, holidays or when FVG room allotment is full. The retail value of this package and accommodations provided herein varies based on the cost of the package and season of travel. Due to contractual obligations, properties offered may change at any time and FVG is not obligated to fulfill trips to destinations that we no longer have contracts with.

6. This offer may NOT be used in conjunction with any promotional offer or for use with another vacation ownership week.

7. Guests are responsible for all applicable State, Federal and Foreign Government’s taxes and fees. Airfare, ground transportation, taxes and resort fees, meals (except at “all-inclusive” destinations) and other incidental costs are not included in this offer and are the responsibility of the PURCHASER. PURCHASER is also responsible for reservation processing fees at time of booking.

8. This offer expires 12 months from the date of purchase, unless otherwise stated at the time of purchase. This offer may be extended in 6-month increments, for a fee, by calling customer service. This is not an offer to sell, or a solicitation of an offer to buy to residents of any state, region or area in which registration, if so, required by law for any resort, has not been completed.

9. Reservation requests for domestic destinations require a minimum of 45 days advance notice. Reservation requests for international destinations require a minimum of 60 days in advance notice. It is recommended for holiday and required for foreign travel to give a 60-day advance notice. Any reservation request within 45/60-days of travel date will be subject to a late booking fee. DO NOT BOOK AIRFARE OR ANY OTHER PASSAGE UNTIL YOUR RESERVATION IS CONFIRMED. On your initial purchase, a Reservation Allowance of $120 is required to secure your reservation. Customer authorizes a monthly charge of $9.99. This will be payable until the full balance of the Reservation Allowance is paid. The payment will be due on the same day each month as the vacation purchase date. Customers are allowed to travel before a 12-month period by paying the remaining balance of the Reservation Allowance. The monthly charge will automatically renew after 12 months at which time; the customers vacation package will also renew. The Reservation Allowance is non-refundable, and the customer acknowledges that the monthly charge is payable until the full balance of the Reservation Allowance is paid, regardless of any cancellations or changes to the reservation. On any subsequent vacation packages, a $15 per night reservation processing fee will be collected at the time of booking for all destinations. For “all-inclusive bonus” destinations in Mexico, one way ground transportation is included and there is a resort fee of $39.95 per night paid directly to the resort or at the time of booking. All amounts quoted are subject to change. The traveler is responsible for all taxes, resort fees and incidentals, charged by and paid directly to resort. You are permitted to make one complimentary change if the change is made within 5 days of placing your reservation request. Any Domestic trip changes or cancellations up to 8 days prior to arrival will incur a change/ cancellation penalty of $250. You may avoid this penalty by enrolling in our reservation protection plan for $59.95. All reservations changed or canceled within 8 days of arrival will be subject to a minimum penalty of $250. Any International trip changes/cancellation up to 21 days prior to arrival will incur a change/cancellation penalty of $550. You may avoid this penalty by enrolling in our Reservation Protection Plan for $79.95. Any changes/cancellation within 21 days of arrival will result in a minimum $650 penalty. All Reservation Protection Plans are valid for one change/cancellation. Other cancellation fees may apply. All reservation processing fees are non-refundable, if cancellation is within these terms, the reservation processing fee will be kept on file to be used on subsequent reservations.

10. Refundable Deposit – A refundable deposit of $150 is required at the time of booking your domestic reservations. The refundable deposit will be refunded to you once you have completed the required Sales presentation. Should you fail to attend the required Sale presentation or cancel your reservation outside of the allowed cancellation period, the refundable deposit will be applied to any penalty for failure to attend or late cancellation.

11. FVG reserves the right to alter its Terms and Conditions and Terms of Promotions as deemed necessary by operational procedures and/or as otherwise mandated by State or Federal Laws. This offer supersedes all other representations made regarding this offer, verbal or written. The participant acknowledges and understands that the payment (method) vehicle in which he or she provided for payment at the time of offer, either CREDIT or DEBIT CARD, shall be automatically debited on the DAY of the initiation (purchase) of their order. FVG ALLOWS PURCHASER(S) TO CANCEL HIS/HER PURCHASE WITHIN 30-DAYS COMMENCING ON THE DATE OF PURCHASE. Cancellation of package offer will revoke all benefits including use of any room nights, and/or other travel benefits provided by FVG or affiliated vendors. The package fee is non-refundable 30-days after the purchase date. The package fee is non- refundable once a reservation request has been placed with FVG. This package is transferable to other qualified persons. Medical, Personal, Physical or Economic issues are the sole responsibility of the purchaser and are not cause for cancellation of package purchase beyond the 30-day period. Participant must use the vacation package within 12-months from the date of purchase, unless otherwise agreed to by FVG. If FVG provides additional time to use the package, the “extended” time will be noted in your customer records. If you purchase the package during a period when you are considered “qualified” and then become “unqualified” by either income, marital status or any other reason the package will remain active for use until package expiration.

12. Airfare, transportation, taxes, meals and other incidental costs are not included in this offer and are the responsibility of the PURCHASER. Travel related benefits and other accommodation providers of such travel related benefits, is/are responsible for the benefits to which it offers, and each may have independent terms and conditions to which each is responsible for providing to the purchaser in conjunction with such offers independent of Family Vacation Getaways terms and conditions.

13. This offer is not for retail sale and invalid if purchased, bartered, auctioned or not acquired from an authorized sponsor. This vacation offer has no cash value and cannot be redeemed for cash.

14. Family Vacation Getaways is not responsible for any Acts of God, personal travel interruption, transportation costs or personal illnesses preventing purchaser from using package. This offer may not be used in conjunction with, or in place of, any other vacation or promotional offer and is invalid for use by distributing agents, their employees and/or family members of same. Family Vacation Getaways reserves the right to rescind (deny) the consumer’s use of the package. Family Vacation Getaways is located at 725 W SR 434 Suite E, Longwood, FL 32750. You may contact our Customer Care Center at 800-882-8626 or customercare@familyvacationgetaways.com with questions regarding your discounted accommodations package purchase.